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General refund policy for Evergreen Winery Tours

 

Cancellation Policy – Full refund (minus 50% of deposit) available up to 6 or more days before the booked tour date.

50% refundable if client cancels is available latest 3 days before the tour date.

No refund within 48 hours of tours (tour times start 9.30am).

50% non refundable will be kept if client cancels tour from all deposit payments.

 

Extra Info

Evergreen winery tours have the right to cancel any tours due to extreme weather warnings. refunds will be issued or dates moved to suit with discussion.

For helicopter booked tours

No refunds within 8 days of the tour.

Helicopter cost refundable or reschedule if helicopter company cancels due to weather on the day. 

For tour on ground transport component policy refer to the general refund policy listed above.

For hot air balloon booked tours

No refunds within 5 days of the tour

Hot air balloon cost refundable or rescheduled if the hot air balloon company cancels due to weather on the day. 

For tour component policy refer to the general refund policy listed above.

Available payments methods & processing fees.

  • Mastercard 1%

  • Visa 1%

  • American Express 2.5%

  • Paypal 2.5%

  • Bank Transfer 0%

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